TrueMed FAQ

What is TrueMed?

My Sauna Blanket has partnered with Truemed to allow you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA). This means you may be eligible to buy your favorite Hydrant products with pre-tax dollars, resulting in net savings of 30-40%.

HSAs and FSAs were created for you to spend tax-advantaged dollars on products and services that can treat or prevent medical conditions and TrueMed is making it easy to do just that. All you have to do is add products to your cart, select TrueMed as your payment option at checkout, enter your HSA or FSA debit card, and take a quick health survey to determine eligibility.

The Truemed payment option determines eligibility and enables qualified customers to pay with their HSA/FSA funds in checkout.

Once you’re approved, that’s it! You’ll receive an order confirmation and effectively save 30-40% on your order!

More details:

Truemed is for patients for whom the selected product has been proven to prevent or reverse a condition you care about. An asynchronous health survey will determine eligibility and take qualified patients to payment.

If you pay with your HSA/FSA card, there's no other work you need to do (we'll send paperwork to ensure compliance). If you pay with your personal credit card, we'll send reimbursement instructions.

How many Letters of Medical Necessity do I need to obtain?

Each Letter of Medical Necessity can cover multiple qualified products and is applicable to purchases. Prior orders can be reimbursed subject to rules set by HSA/FSA providers.

How long does the Letter of Medical Necessity last?

Each Letter is valid for 12 months before it needs to be renewed.

How do I pay?

You can keep purchasing the same way you always would. Upon approval, Truemed then provides the documentation to submit with your reimbursement claim to your HSA/FSA provider. You can either submit claims individually or all at once at the end to the year.